Novalureas™ is owned and operated by Shenzhen Rutuo Technology Co., Ltd.
Legal Representative: Li Junpeng | Customer Support Email: service@novalureas.com
Business Address: Room 550B, 5th Floor, Building 8, Bagualing Industrial Zone, No. 18 Bagua 1st Road, Pengsheng Community, Yuanling Subdistrict, Futian District, Shenzhen, China
These Terms of Use govern access to and use of the Novalureas™ website.
By accessing or using the website, users agree to use it lawfully and in a way that does not interfere with website operation, security, content, or other users.
Website Content
Website materials may include:
- Product descriptions;
- Photographs;
- Graphics;
- Logos;
- Brand elements;
- Text;
- Page layouts;
- Product information;
- Other visual or written materials.
Unless otherwise permitted, website content may not be reproduced, republished, distributed, commercially exploited, or used in a manner that infringes applicable rights.
Acceptable Use
Users must not:
- Introduce malicious software;
- Attempt unauthorized access;
- Interfere with website operation;
- Submit deliberately false information;
- Impersonate another person;
- Use automated methods in a prohibited manner;
- Use the website for unlawful or deceptive activity.
Store Information
Order-related information provided through the website is governed by the applicable store policies.
For consistency:
Order Processing: Within 3 business days
Estimated Delivery: 7–10 business days after dispatch
Return Window: 180 days after delivery
Refund Processing: Within 10 business days after an approved return is received and reviewed
Website Updates
Novalureas™ may update, correct, reorganize, or remove website content where reasonably necessary to maintain accuracy, functionality, security, or normal business operations.
Third-Party Services
Third-party services or websites referenced through the Novalureas™ website may operate under their own terms and privacy practices.
Novalureas™ is not responsible for independent third-party websites solely because a link or integration is available through our website.
Applicable Store Policies
Use of the website is also subject to the following applicable policies:
- Privacy Policy;
- Shipping Policy;
- Return & Refund Policy;
- Terms and Conditions;
- Other policies published by Novalureas™.
Questions about website use may be directed to: